For pretty much any organisation, the concept of customer service – and what comprises good customer service – is not an option; it’s compulsory. A few days ago I wandered into a store in Sydney’s eastern suburbs, with the specific …
Read moreThe personal blog of Gary Stark: software developer, journalist and consumer advocate, broadcaster, photographer and part-time musician. And eternal grumpy old man! Putting the fun in dysfunctional.
For pretty much any organisation, the concept of customer service – and what comprises good customer service – is not an option; it’s compulsory. A few days ago I wandered into a store in Sydney’s eastern suburbs, with the specific …
Read more