What the hell is up with major Australian organisations in that they are refusing to talk with their customers. I’m looking at you, AGL. And I’m looking at you, Telstra. Both of you are out to pasture. Gone with the …
Read moreIs Postal Delivery Really That Difficult?
If your name is Australia Post, sadly, the answer to that question seems to be a very solid “yes”. Please start by reading Get Your Head Out Of Your Arse, Australia Post and then Australia Post Fails Geography 101. As …
Read moreWell Done, United Airlines. More Deception. No Transparency.
You have done well last week. On Friday, May 10 2013, you switched planes for your flight number UA1180, departing Boston at 5pm for San Francisco. Ordinarily, this would not be a notable item, but in this instance you put …
Read moreUnited Screws Up – just to be clear
Yes folks, step right up. What does “priority” mean to you? Please review https://www.redbacksweb.com/?p=236 where I initially voiced my concerns about how lousy their treatment of us has been in this particular instance. Let me be perfectly clear: as long …
Read moreUnited Airlines screws up. Again
Pretty simple really. The flight is a full one, and so the gate attendants ask passengers if they would check their carry-on luggage at the gate, for delivery to the final destination, so as to make extra room in the …
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